Tuesday, March 22, 2011
Go Ahead, Put Me on Hold!
So I'm on the phone, voicing my third complaint with CitiCard - crappiest credit card ever if you ask me - and am speaking to a pleasant Indian gentleman named Marvin (red dot, not feathers) about my situation.
He assures me everything is great and that my most recent payment posted. When I press him with the account information I'm looking at online, he quickly changes his mind and puts me on hold.
The muzac I'm listening to consists of wonking horns, which tend to annoy me anyway. I'm getting more frustrated by the second and am contemplating digging through the trash for all of those 0% interest credit card offers I've been throwing away...
When I suddenly realize that the sultry beat of the muzac being pumped into my ear sounds familiar. I am being transported back to middle school dances. Is this...? No... it can't be.
But it is!
A smooth saxophone is leading the wordless jazz rendition of an old school Notorious BIG song. The melody plays as I sing, "Biggie Biggie Biggie, can't you see? Sometimes your words just hypnotize me...And I just love your flashy ways, guess that's why they broke and you're so paid."
I thought this music choice so incredibly ironic - especially considering it was a credit card company I was holding with.
I was actually smiling when Marvin picked back up and told me he had taken care of everything. I thanked him.
"You're very much welcome Miss Grimsley, have a wonderful evening in advance," he said.
You too, Marvin. You too.
Now I know:
There's a reason why CitiCard is so paid and I so broke.